About DairyTrace

When logged into your account, your username will appear on the top right-hand corner of your DairyTrace online portal. If you forget your username and cannot log into your account, contact DairyTrace Customer Services for assistance.

If you forget your DairyTrace account password, it can be reset from the log in page by clicking Forgot your password? You will be required to enter the email address associated with the account username and respond to an access security question. Once completed, a link to reset your password will be sent to you, which you can then use to log in to the DairyTrace portal. If you need further assistance, please contact Customer Services at 1‐866‐55‐TRACE (1‐866‐558‐7223).

When you log in to your online DairyTrace account, you will be able to find the proAction report immediately on the Welcome page. It is listed as one of the bottom “link” items. If you do not have online access, contact customer services and they will print the report and mail, fax or email it to you.

The following YouTube video also will assist you. https://youtu.be/gxw3RwrGRFo.

Reporting has never been easier and you have several options. Our newly developed DairyTrace app, on-line portal, and other on‐farm herd management software programs, can provide the convenience of automated reporting.

For producers needing non-electronic options for reporting, paper forms can be downloaded from the DairyTrace web site or ordered from customer services and submitted to DairyTrace by mail, fax or email.

Other industry partners, such as breed associations, can also receive, send and report event information to the DairyTrace database on your behalf for registered animals. Alternatively, you can also report directly to DairyTrace by contacting our customer service center by mail, phone or email.

Quebec has its own provincial traceability regulations, therefore if you live in Quebec, there is no change and you will continue to use SimpliTRACE. This data will be transferred to DairyTrace behind the scenes.

Government, farmers, and other industry stakeholders (processors, transporters, etc.) all have a role in ensuring that we can rapidly trace back any issue. As a result, there are time interval requirements for reporting events. For dairy farmers, these requirements are established by Dairy Farmers of Canada within its proAction® traceability module.

To summarize, dairy farmers must report the following events within seven (7) days of the event occurring on their premises:

Dairy farmers must report the following event within 45 days of the event occurring on their premises:

Tag activation/birth must be reported sooner if the animal leaves the premises before 45 days of age. Event type reporting applies to both female and male animals.

A tag reissue event applies when a new replacement tag with the same tag number is reapplied to the same animal’s ear.

In the DairyTrace system, when a tag reissue is ordered, and the tag is reported as shipped to the farm, the tag number will automatically appear in the farmer’s tag inventory. After seven (7) days of appearing in the tag inventory, the associated tag reissue event will be automatically created. Farmers are encouraged to report such reissue events themselves through their usual reporting method.

Only registered animals have their tag activation/birth event automatically submitted to DairyTrace via the breed associations. For reporting compliance keep in mind the traceability time frame of 45 days after birth to report. Breed associations can also receive, send, and report other event information to the DairyTrace database on behalf of dairy farmers for registered animals. Alternatively, traceability events can be reported directly by contacting the DairyTrace customer service team by mail, phone, or email.

Please see the Reporting Methods Guide for all the options.

When an animal leaves your premise to another location in Canada, this is considered a move-out. Move-out reporting is recommended since it will keep your herd inventory and additional DairyTrace reports up to date.

It should be noted that reporting a tag activation/birth event is required for all animals born on the farm to be compliant with proAction® requirements. This includes all bull and heifer calves, including dairy on beef crossbred calves that must be identified with a white DairyTrace RFID tag.

On-farm disposal/tag retirement reporting confirms that an animal bearing a unique tag number has died on your premises. Additional information can be included with the tag retirement event, such as if the animal was buried or composted, for personal usage, or death by predation. Reporting on-farm disposal events confirms the animal is no longer active in the national traceability database.

If the animal is not disposed of on your premises, i.e. it went to a rendering plant and/or a deadstock collection centre, it is considered a move-out event. Reporting a move-out event is highly recommended. Also, when an animal leaves the premises for auction, it is considered a move-out event, which is recommended to report.

Watch this short video on using the DairyTrace Premises search tool:

When creating a DairyTrace account, users have the option to authorize that their Premises ID can be made available to other DairyTrace users for reporting traceability events. By authorizing your Premises ID for inclusion in the DairyTrace Public Premises Search tool, your Premises ID number(s) will be searchable only by other users. This will help to complete the reporting of movement events and improve the accuracy of the national traceability system.

To search for a Premises ID, watch this short video on how to use the DairyTrace Premises search tool:

Once an animal’s move-in event is reported, the animal record associated with the tag will be moved out of your on-farm inventory in the DairyTrace system. You will NOT see the move-in event, but you may notice that the animal is no longer linked to the inventory of your premises. The animal is now under a new premises identification number in the DairyTrace system.

By reporting move-out events in your DairyTrace account, which is a recommended practice, this ensures your animal inventory is always up to date.

For users needing non-electronic options for reporting, DairyTrace Customer Services can assist you with your reporting needs. In addition to reporting by phone at 1‐866‐55‐TRACE (1‐866‐558‐7223), paper declaration forms can be downloaded from dairytrace.ca or requested from customer services. These paper forms can be submitted to DairyTrace by mail, fax or email (info@dairytrace.ca).